Refund and Returns Policy

Refund & Return Policy – CEOShop Global

We want you to love your purchase. If you are not satisfied, we’re here to help.

⭐ Return Eligibility

You can request a return if:

• The item is damaged or defective 
• The product is wrong or missing 
• The product does not match the description 

⭐ Return Window

Refund/return requests must be made within 7 days of receiving the product.

⭐ Non-returnable Items

• Used or damaged items 
• Personal care products 
• Clearance/sale items 

⭐ Refund Process

1. Contact us at support@global.ceoshop.net 
2. Provide your order number + photos/video 
3. We process your request within 48 hours 
4. Refund issued to the original payment method (PayPal/Stripe) 

⭐ Late or Missing Refunds

If you haven’t received a refund:

• Check your bank/PayPal 
• Contact the payment provider 
• Then email us again 

⭐ Shipping Costs

Return shipping cost is the customer’s responsibility unless the item is damaged or incorrect.